NYC WEATHER UPDATE – PERFORMANCES ON SUNDAY, JANUARY 25 HAVE BEEN CANCELED – CLICK HERE FOR MORE INFORMATION.

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BROADWAY PERFORMANCE UPDATE

Broadway performances of ALADDIN are canceled Sunday January 25, 2026 due to the winter storm. Performances will resume as scheduled on Tuesday January 27, 2026.

All tickets for the Sunday January 25, 2026 performances of ALADDIN on Broadway will be refunded at the original point of purchase. If you hold tickets to a cancelled performance, please see below for next steps based on your point of purchase.

  • If you purchased via Ticketmaster.com: your refund is being processed, and your credit card will be refunded automatically within 30 days. For any issues, please contact Ticketmaster via My Account (http://my.ticketmaster.com/account).
  • If you purchased at the Box Office and have digital tickets: Submit your request via http://aladdinthemusical.com/refundexchange. You will be able to request an exchange of your tickets for an alternate date of your choice, subject to availability, or you can receive a full refund to the original method of payment.
  • If you purchased at the Box Office and have paper tickets: Please return them to the New Amsterdam Theater Box Office. If you are not able to visit the box office due to closure or personal schedule, you may mail physical tickets to the box office address: New Amsterdam Box Office, 214 W 42nd St, New York, NY 10036.
  • If you purchased tickets as part of a Group: Please contact your Group Sales Agent for more information regarding refunds or exchanges. Please retain your original tickets until you speak with the Group Sales Agent.
  • If you purchased tickets through any other licensed sales channel: Please return to the original point of purchase for more information regarding refunds or exchanges. If you have your tickets in hand, please retain them for now. Your refund is guaranteed if you purchased through a licensed and approved distributor such as Broadway Direct, Broadway.com, Broadway Inbound, Telecharge and EBG.